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Big City Catering
Unique Culinary Expression. Exceptional Service. Memorable Events.
9500 Satellite Blvd.
Suite 210
Orlando, FL 32837 (map)
Catering services: Buffet, Cocktail Reception, Family Style, French...
Bar services: Cash Bar, Limited Bar, Open Bar
Alcohol services: Champagne Toast, House Beer, House Wine, Premium...
Maximum capacity: 1000
 
 
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4.9 out of 5.0
4.9
out of 5.0
Quality of Service:
 (5.0/5.0)
Responsiveness:
 (5.0/5.0)
Professionalism:
 (5.0/5.0)
Value:
 (4.9/5.0)
Flexibility:
 (4.9/5.0)
 
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Julie
Wedding:
11/11/2011
5 Reviews
4.8
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering, Wedding Planning, Event Rentals
 
I had hired BC a year before my wedding, I was working with the most AMAZING person ever, Shannon T. She was amazing in helping me with everything that involved my wedding. I was planning my wedding in Jacksonville and she was great. She recommend other vendors as well and I was blown away with there performance as well. Sadly, 3 months before my wedding I found out that Shannon would no longer be doing my wedding an brought someone else in. This seriously broke my heart and was very angry, Shannon and I had more to go over and I wanted to pick her brain with more ideas, since she was amazing.
In the end, after all of that, it was time for my big day. The food was amazing and that was what we were looking forward to the most. Thank you to the chefs, it was amazing thank you.
The banquet staff was great as well, thank you for giving my hubby 2 plates of food- his fav was the mac n cheese- delish~

In the end everything was great in the end. Food was great and so was the service. I wish It could have been shared with Shannon, but I understand you had to do what you had to do.

AMAZING FOOD!
 
Rebecca
Wedding:
11/05/2011
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
JUST AMAZING- fantastic customer service, communication and the food was sooo tasty. I had numerous compliments of the food, tasty and beautiful presentation

Would highly recommend them to anyone!
 
Tara
Wedding:
10/22/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
Big City was awesome!! Everything turned out perfect and exactly what we wanted! Having a smaller more intimate wedding can be hard when it comes to planning (your wedding isn't big enough) but Brittney did a great job making our day exactly what we wanted! She kept everything on time and organized! She was always very quick to respond to emails which made planning that much easier for me! The food was amazing, they even went out of the way to alter a recipe to be gluten free for the groom!! The whole staff was awesome, if you want a stress free day filled with delicious food then book Big City for your wedding!!
 
Mommy of the Bride
Wedding:
10/22/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
As the mom of the bride, I can honestly say this caterer did most of the work for us :) We called a few others before settling on Big City due to their professional but warm attitude. And are we happy we did!. Planning was simple, they offered various price ranges and menu choices, sampling and the final decisions as to linens and such went so smoothly I was worried things were going too well! But the day of the wedding was spectacular-service was attentive, but not hovering; warm, yet professional, and the food was all we had hoped for-set up was beautiful. The tables looked just as we imagined. It let my daughter and I truly enjoy her day-we did not have to lift a finger or do a thing. Cannot say how pleased I was with this vendor. Brittney was a blessing. I would not hesitate to recommend or use again.
 
Rebecca
Wedding:
10/16/2011
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
I gave Big City Catering a 5 out of 5 for the services they gave me and my husband during our wedding planning process. We had some issues with our venue and Big City was very flexible with the changes we had to make. Besides the changes they were very responsive and easy to work with. The representative we worked with from Big City demonstrated so much knowledge and made this part of the planning process as easy as possible. The most important things was that the food was delicious!!!
 
LMK1515
Wedding:
10/14/2011
8 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
Brittney was awesome. She helped us plan out exactly want we wanted. She always checked in with out thoughout the whole process to make sure every thing was going ok and she had great advice for us. The food was yummy and the service was great.
 
Mrs Binary
Wedding:
10/10/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
I loved this company because it had unique choices for food that I had not been able to find elsewhere. The staff was amazing in working with us in getting in to taste and finalize plans. And the day of the wedding they made sure everything ran smoothly, not only the food but helping out with many other things as well. Not only that but the food was amazing!!!
 
Megan
Wedding:
10/08/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
We worked with Brittney from Big City Catering and it was an amazing experience. She was so much more than a caterer! A week before our wedding we were having problems getting in touch with our venue and she offered to bring any items we needed and even found us a last minute wedding coordinator! Everyone at the wedding loved the food and service! Big City is a great company if you are looking for individualized attention and and awesome food! The stuffed mushrooms are INCREDIBLE!!!!!!
 
CSL19
Wedding:
08/13/2011
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
We looked at 3 different caterers for our wedding reception, but as soon as we met with Big City Catering we knew they were our choice. Shannon is amazing- she gets the job done no matter what! She always responded to e-mails and phone calls quickly, and was very flexible with us. She was very honest when we asked if she thought we needed certain things (like a plated salad waiting for our guests that would cost more), so when she did give her opinion on things she thought were worth the money we took her suggestions seriously. She is great at knowing what you as a couple want and caters to that as opposed to trying to get you to spend as much money as possible.
When we went to our tasting the chef himself served us the food. Which I was surprised by and found very refreshing. They are a down to earth and warm staff. At our wedding, we received so many compliments about Big City's efficient and friendly staff and the AMAZING food they served! Water glasses never went empty and the bartenders were great! As the newly married couple, we didn't raise a finger and any requests we made were gladly and speedily met. We picked a couple items that some of our guests typically don't eat, such as Israeli couscous and eggplant rollatini, and those were the most raved about items. Items on the buffet line never ran out and we even had a couple guests trying to figure out the recipe for the sauce that accompanied the grilled vegetables! One guest said when she'd finished she was totally satisfied and didn't feel bogged down and sluggish. Several guests confessed to getting seconds and everyone we talked to said everything they ate was delicious!
There are many times Big City came to our rescue during the planning process and every suggestion for other vendors they gave turned out amazing. I could go on and on about how great they are, but the bottom line is that they get the job done efficiently, professionally and deliciously! They were worth EVERY SINGLE PENNY AND MORE that we paid, and we will send everyone we know to them! If ever we need a caterer again they will be who we go to.
 
mjstoute
Wedding:
07/09/2011
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
Big City Catering is an extremely professional company that is capable of providing more than just superb food for your event. They can provide tables, chairs, linens, tenting, lighting and more.
 
Cara
Wedding:
06/20/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
Shannon was fabulous! We absolutely loved her and she gave great referrals and suggestions! I was amazed at how beautiful everything looked! It was all so organized! Between her, my fabulous DJ, and my wedding coordinator, I didn't have to think about anything on the wedding day! We didn't even have to get our own food. (If only we could've had a chance to eat more of it!) My only complaint on the day, and I[m not even sure who to blame for it, was that we had a wedding cake that had 5 tiers and each tier was a different flavor.. Shannon had said that the whole cake would be cut up, but we ended up with not as many people as the cake was planned for, so they only cut into 2 of the tiers.. SO, only 2 of the 5 flavors were served.. I had envisioned everyone having a choice of what flavor they wanted with the whole cake being cut up.. And of coarse I didn't notice since we were wisked away after the cake cutting to do some more photos.. The cake was also handed out, not letting people come up and choose the flavor that they wanted.. (I cringe when I think about all of that penaut butter cake being forced on people!!! Not sure why the cake was passed out when the rest of the dinner had been buffet style..) So, we wasted a bunch of $$ on the cake that we then ended up throwing away since we were leaving for the honeymoon.. and I was left with a cringing feeling every time I think about what people thought when they were served peanut butter cake.. Again, I'm not sure if this was a miscommunication between my wedding coordinator and the caterer, but SOMEONE should have known to cut the whole cake since it was all different flavors. When they cut into the 2nd tier and it was a different flavor than was already passed out and a different flavor than we had done our cake cutting into the staff should've at least figured it out then! But, everything else was AMAZING and I would choose Shannon and her team all over again!
Big City Catering responded with the following comments:
We cannot apologize enough for you being disappointed about this! Although we knew that there were different flavors in each tier, we always cut and serve the cake to the guests. When we have put it on a table for them to take their own, often times, they never see it and it doesn't get eaten. With that being said, we will be 100% sure to go over this with all of our future clients to make sure that this does not happen again. I'm glad that the rest of the day was a smashing success and we truly appreciate the honest feedback!
 
Denisse
Wedding:
06/18/2011
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
Big City Catering was the best choice we could have made for our caterer and ball room decorator. The food was absolutely delicious and the room looked stunning. Shannon (the coordinator) was able to make our dream wedding come true. She was able to meet both our wants and needs while keeping us on budget. Months after the wedding, our guests are still giving us complements on how great everything looked, how amazing the food tasted, and how much fun they had. Most of all Big City Catering was able to provide us piece of mind when my fiance and I needed it most. I would definitely recommend them to anyone!
 
MeylinB
Wedding:
06/05/2011
2 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
Big City Rocks! They recently did our wedding at Paradise Cove and honestly everything was just amazing.All of my guest were raving about the food and the room set up, and the best was that I was able to relax during the entire planning process because Shannon was so on the ball! Shannon did an amazing job, girl works her butt off so you don't have to worry about ANYTHING! Shannon was very reliable and always helpful for my menue changes and imput. Everything was perfect, food, rentals, colors, ideas, everythinbg. She got back with me always on a timely basis. The wedding day crew from set up to take down was extremely pleasant and professional. The presentation was beautiful and the food was amazing! I was so happy with the service I got with them I will never use or refer anyone else. Thanks so much to Shannon and the whole Big City Catering team!! Thank you for making our day memorable and awesome! You're the Best!
 
Cristina
Wedding:
06/04/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
The food that Big City Catering provided during our wedding was excellent. I received multiple compliments from guests throughout the night. The entire planning process was a breeze with them. Their coordinator (Shannon) used to be a wedding planner up north and knows everything about weddings and will give you great tips. The food during our tasting was amazing and the entire staff made us feel welcome and did not pressure us to pick them at all. They were quick to respond to all the questions/concerns I had withing 24 hours and very professional. The night of our wedding they arrived on time and were very attentive. Shannon and her team executed my vision and made it the most memorable night of my life. I could not be happier!!!
 
sarah
Wedding:
05/07/2011
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
I hired Big City Catering for my Daughthers Wedding May 7, 2011 which was held at my house. I am not kidding when I say this was the best food I have ever had at a catered event. From the first meeting with Shannon and Brittney ,my planners, I had confidence this day would be perfect. Both were the most knowledgeable, enthusiastic and helpful team one could wish for. Shannon was very reliable and always helpful for my menue changes and imput. I again say everything was perfect, food, rentals, colors, ideas, everythinbg. She got back with me always on a timely basis. The wedding day crew from set up to take down was extremely pleasant and professional. Brittney was so organized with every detail. I did not have to do anything except enjoy the day! I did not even have to pick up one cup and my house was left spotless! I will and have already referred their name to as many people I can. I will certainly use them as my only choice! Thanks again for everything!
 
bsbrookie06tc
Wedding:
05/07/2011
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Catering
 
Shannon and Big City were absolutely amazing and made the whole planning process and wedding easy, flawless, stress free, and simply the best day of my life. Aside from the absolutely delicious food and drinks the people at Big City did anything and everything to make the night perfect. I did not have a planner and did everything myself. I would not have been able to do it all without the help and guidance of Shannon. She ran the night without a hitch. Big City was a preferred vendor for my venue but when looking at their site I thought that I would not be able to have them because they looked too expensive for my budget. I finally decided that I would just email and see if they could work within the budget and we got more than expected. There was not one thing that I could possibly complain about and if anything was not exactly how it should be Shannon was quick to fix it without me even having to worry about anything. I truly can't say enough good things about this company and Shannon and they will be the only catering company I use and recommend from now on!
 
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4.9 out of 5.0
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