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Betsy Robinson's Bridal Collection Reviews

Betsy Robinson's Bridal Collection

Betsy Robinson's Bridal Collection

Pikesville, MD
4.6 out of 5 rating, 706 Reviews
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Reviews

4.6 out of 5 rating
706 Reviews
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    4.6 out of 5 rating
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92% Recommended by couples

Awards

706
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
  • User2058014 Sent on 03/04/2015
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    This was the best bridal shop I visited. I highly recommend Maria! She was kind, patient and worked within my budget. She always didn't pressure me to purchase a dress right away. She is amazing!

    Betsy Robinson's Bridal Collection's reply:

    Thank you so much for taking the time to review our salon. Your kinds words mean a lot to us, and we are so happy you had such a great experience.
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    Latoya F. Sent on 08/24/2023
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    Just Perfect!

    My ceremony and reception gowns were magic!
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    Kirby E. Sent on 01/24/2023
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    Comfortable and Cared For

    Mallory and the staff at Betsy Robinson's are amazing! The entire salon made me feel welcome and pampered, something I found difficult as a plus-size bride at other salons. They had plenty of options for me to shop and they ensured my dream dress was exactly as I envisioned it. I chose to have my alterations completed at the salon because I trusted them to ensure top quality and the pricing was amazing for my budget. They were highly communicative during the whole process and the stylists remembered me each time I visited, even if I was not the bride they styled. This salon has great deals, a vast collection of brands, top of the line accessories, best in class stylists and staff, and offer a fantastic deal for their brides for gown preservation!
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  • Tracey
    Tracey H. Sent on 10/19/2022
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    Amazing place

    I cannot say enough great things about Betsy Robinson and the staff. Thank you for making my wedding day perfect with a beautiful dress.
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    Jessica C. Sent on 05/23/2022
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    Amazing Experience!

    Molly was my bridal consultant at Betsy Robinson's. When I was in there with my bridal party, mother, and daughter on Friday, she treated us with such respect. Molly was genuinely interested in all ideas and opinions when it came to dresses. Not only mine (I didn't have many) but my crew's. Molly HEARD what we were saying and pulled dresses based off the feedback we were giving her. She also was interested in our story, how we met, how he proposed, etc. Molly asked tons of questions, made not only me but my crew feel incredibly welcome and heard. She was amazing. While I am sorry to say I did not find THE dress at Betsy Robinson’s, my experience there was by far the best experience I had of the four bridal shops I visited in that two-day period. Molly is a great asset to this Bridal Shop, and I hope and pray she continues to thrive here. This is truly her calling. I highly recommend this Bridal Shop to any bride to be and ask for Molly! I promise, you will not go wrong!
  • Kara
    Kara J. Sent on 09/06/2021
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    Great experience!

    I recently went to Betsy Robinson for my first time trying on dresses. The staff were so kind and professional. Betsy herself came up and introduced herself while I was trying on dresses. I didn’t end up getting my dress from here but would still highly recommend!

    Betsy Robinson's Bridal Collection's reply:

    Hi Kara!
    Thank you so much for shopping with us and for such a lovely review! We truly appreciate your kind words and we wish you all the best! Congratulations!
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    Becky B. Sent on 10/22/2018
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    happy, happy bride to be!

    I am a budget bride and my consultant Gina did an amazing job with respecting my budget, helping me find beautiful dresses within it, and never making me feel less important than a bride spending way more. Gina and the team were helpful and knowledgable.
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    Kendyl W. Sent on 05/30/2021
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    Exceeded Expectations

    I chose to visit Betsy Robinson because it is where my sister got her dress and it is a great boutique environment.

    I was convinced I was not going to enjoy dress shopping (anywhere) because I have a negative body image. I went in thinking I was going to have a negative experience (for personal reasons) and ended up having the most positive experience and ended up finding my dress and saying yes to a veil, earrings and a stunning headpiece. Mal channeled my vision and brought my bridal pinterest dreams to life. The only thing better than finding my dress was the kind employees that took care of me when my self esteem was low and built it up and made me feel beautiful. Mal was exactly the person I had hoped would help me and my size never felt like an issue. Going in I thought I'd cry because I didn't like my body but I ended up crying because I was able to have a great bridal experience that every one deserves. I could not be more grateful or excited to have gone to Betsy Robinson and found a dress that I feel absolutely stunning in!

    Betsy Robinson's Bridal Collection's reply:

    Hi Kendyl!
    Thank you so much for writing such a lovely review! We are so happy that you found your dream dress, but more importantly that you had a good experience! We know that dress shopping can cause some anxiety, but that's exactly why we're here! We are happy to put our knowledge and expertise to work and it's our mission to help brides feel their very best! Thank you for shopping with us.
  • Casey
    Casey T. Sent on 04/06/2022
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    So helpful

    I had the best experience with Betsy Robinson Bridal. I had previously gone to another bridal boutique where they made me feel high maintenance for asking for something that had no rhinestones and not poofy, and was feeling really defeated until I came here. The woman helping me pulled dozens of dresses that I loved, and I found one that I fell in love with. When the dress came in and was a little bit too short, they contacted the designer of the dress to get extra pieces of appliqué/fabric shipped over to them, and their seamstress sewed them on flawlessly. I felt beautiful on my wedding day thanks to them!
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    Rachel J. Sent on 05/04/2022
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    The best team to get you bridal ready!

    I had the privilege of working with Mal Tarsich as my consultant in May 2021 before she took over ownership of Betsy Robinson’s Bridal. I was so nervous but determined to find my dress on the day of my appointment because it was the only day I would have my mom and mother in law in town. Mal answered all of my questions in the weeks leading up to my appointment and assured me that we would find my dress! On the day, Mal made us feel so welcome and confident that we would be successful. Everyone loved being able to browse through the different rooms to pick dresses for me to try on. Between Mal and Betsy and my Mom, MIL and cousin we found the perfect dress for me and I was able to buy my strapless dress that day. Weeks later I decided I wanted to add sleeves for my ceremony. I came back in and Mal helped me design a custom jacket that would fit over the dress and match so it looked like the dress had sleeves and I could be strapless for the reception. I was again so nervous that it wouldn’t turn out the way I hoped but Olga is a seamstress wizard and it turned out beautifully. People thought I had two dresses! Finally I want to give a shout out to Rachel who helped with all of my fittings, taught me how to do practical things like walk up and down steps in my dress and helped me pick my veil which turned out to be even harder and emotional than finding my dress! Everyone at Betsy Robinson’s is talented, professional and truly cares about their customers and making sure you look and feel perfect on your wedding day. I cannot recommend them enough.
  • Tali
    Tali S. Sent on 03/17/2022
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    Incredible customer service and dress selection

    I had the most incredible experience getting my dress from Betsy Robinson's! Their customer service is above and beyond and their dress selection is excellent. I found my dream dress and the whole process from trying on dresses to getting it altered by Olga (who is so talented!) to picking it up was seamless and enjoyable. Thank you!
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    Jennifer B. Sent on 12/26/2021
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    Custom oriented. Great service

    My daughter shopped for a wedding gown at 4 different places. Betsy Robinson’s Bridal was top of the list for customer service, professionalism and personal attention. Would highly recommend this store and staff to any bride!
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    Kirsten W. Sent on 12/29/2021
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    Great Service!

    I bought my dress in May from Betsy's. Mal helped me find the perfect dress. She was so kind and patient with me as I tried on many dresses. Olga did my alterations in-house. She was very professional and the alterations were done in a timely manner. She even did 2 alteration appointments in one day so I didn't need to come in for another appointment. Thank you to all the staff at Betsy Robinson's Bridal Collection for helping me look beautiful on my wedding day. I highly recommend this shop to all brides to be:)
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    Rachael Sent on 01/04/2022
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    Became Family

    I must give a special shout out to Rachel and Olga who helped me turn my gown into a real dream. You both could not have been sweeter and an absolute joy to work with. Thank you for the laughs, the support, and just making me feel completely comfortable. I will actually miss seeing you guys!
  • Stephanie
    Stephanie M. Sent on 01/02/2022
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    Great dress-shopping and alterations experience!

    Betsy Robinson’s Bridal Collection was amazing to work with! Before I visited, I had sent them a few dresses that I liked and they made sure to put them aside for my visit. I tried on the first dress and immediately said, “This is the one.” Ashley (I think that was her name) agreed that it looked amazing, but still had me try on others just to make sure. Even though I still went back to that first one, I appreciate that she suggested others so I could be absolutely certain. It can be a little nerve-wracking to get undressed in front of a stranger, but Ashley made sure I felt comfortable the whole time and she was very professional.

    I also got my dress altered at Betsy Robinson and the seamstress had such great attention to detail. She extended some of the embroidery on the side of my dress to cover a tattoo and it looked completely seamless like the dress was made that way! She made sure the dress fit me perfectly and felt comfortable. Thank you Betsy Robinson for the wonderful experience!
  • Rachel
    Rachel M. Sent on 10/20/2021
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    Variety of Choices and Great Staff!

    LOVE THIS PLACE! My sister has previously gotten her wedding dress from here and loved the experience and I can truly say that I felt the same! Not only were they the first and ONLY place I went to for my dress but my consultant was able to find THE DRESS among our first round of choices!

    Getting fitted was a breeze with the seamstresses knowing exactly what they were doing and offering tips and recommendations that actually made my day as a bride so much easier!

    Overall, the dress was beautiful and every time I went in the staff was great to work with! Thank you guys so much!

    Betsy Robinson's Bridal Collection's reply:

    Hi Rachel!
    Thank you so much for the lovely review! We really really appreciate both you and your sister choosing us out of all the options for bridal gowns in Baltimore. It was our pleasure to help you both, and your kind words mean a lot. Your pictures look amazing and we are so happy for you! Congratulations!
  • Cady
    Cady P. Sent on 10/14/2021
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    Betsy Robinson was Amazing!

    The one on one with staff was amazing! I never felt rushed during the process and was always given the greatest advice.

    Betsy Robinson's Bridal Collection's reply:

    Hi Cady!
    Thank you so much for your kind words and for taking the time to write a review. We really appreciate it, and we are so happy you had a great experience from start to finish. Congratulations!
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    Rachel K. Sent on 11/09/2020
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    Couldn’t have asked for a better experience!

    I had an amazing experience finding my wedding dress at Betsy Robinson’s Bridal. They were very accommodating to any request I had and I felt very safe with their covid precautions. Molly was amazing at making me feel comfortable, special and she really listened to what I liked and even found the dress that I ended up purchasing! The wide array of dresses was great to provide lots of options. I can’t say enough good things about my experience here!

    Betsy Robinson's Bridal Collection's reply:

    Hi Rachel!
    Thank you so much for leaving a review! We are so happy that you had a great time and that you felt safe during your shopping appointment. We are committed to a safe and happy environment at all times, and it was our pleasure to help you find your dream dress! Congratulations!
  • Jeanette
    Jeanette Sent on 09/14/2021
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    Great Wedding Dress Experience

    The team at Betsy Robinson is absolutely amazing. They have such a great variety of wedding dresses to try on. The stylists are also very knowledgeable and recommended me to try on different styles as well. I was able to find my dress after the first appointment.

    Betsy Robinson's Bridal Collection's reply:

    Hi Jeanette!
    Thanks so much for your lovely review! We are so proud of our staff and our selection, and it's nice to see both highlighted here. Thanks for sharing your story and letting us be a part of your big day!
  • Melissa
    Melissa M. Sent on 11/01/2021
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    My dress was perfect!

    From the second I entered Betsy Robinson’s I felt beautiful and so excited to find my dress. This was the first and only bridal shop I even went to! I luckily found my dress the first day and am still in love with it today! I lost a lot of weight from when I first ordered my dress to when I was actually able to get married- Covid delayed us. The seamstress was phenomenal. She truly made me an entire new dress- she took it in a little over 4 inches and you would have never known!! Definitely try this shop out for your wedding!

    Betsy Robinson's Bridal Collection's reply:

    Hi Melissa!
    Thank you so much for writing such a lovely review. We appreciate all our brides so much and especially those who worked with us through the height of Covid. We are so happy to have been a part of your special day, and we so appreciate you choosing to shop with us when you have so many bridal shops in the Baltimore area to choose from. We're so glad you found the perfect dress and we wish you all the best!
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    Asia Sent on 09/20/2018
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    I had such a wonderful experience here. Rose helped find the perefct wedding dress for me. She was so nice and very patient with me. The entire experience I had was absolutely wonderful. I would defintely recomment this place to find a wedding dress. Be sure you ask for Rose!

    Betsy Robinson's Bridal Collection's reply:

    Dear Asia,
    Thank you so much for reviewing our salon and for recommending it to other brides. We love to get positive feedback, and we love to hear about how happy our brides are. Thanks for sharing your story and here's wishing you all the best as you get ready for your big day!
  • Elizabeth
    Elizabeth H. Sent on 07/25/2019
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    Amazing Experience

    I was lucky enough to work with Ms. Rose at Betsy Robinson Bridal Salon yesterday. My mom and I went in not really knowing what to expect, and Ms. Rose was able to find the perfect dress. When it didn't have exactly the neckline I was looking for, she was able to order the one that I wanted. Everyone was very respectful of our time and budget and truly worked with us to make sure we got the best deal on exactly what we wanted. I couldn't recommend this salon enough!

    Betsy Robinson's Bridal Collection's reply:

    Dear Elizabeth,
    Thank you so much for choosing us to be a part of your big day, and thank you for sharing that experience with others. It was our pleasure to help you get exactly what you wanted, and we are so proud of the work of our whole team. Choosing your wedding dress is so important, and we are always honored to be a part of that process - each and every day. Congratulations and all the best to you!
  • Irvinette
    Irvinette B. Sent on 10/31/2018
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    Betsy Bridal is the Best!!

    I had an amazing experience at Betsy Bridal! Rose was a God send. She listened to what I was looking for and went above and beyond to find my perfect dress! I had my eye on 2 dresses and Rose shared her expert opinion and helped me find the one that was perfect for me. She was caring, funny, and oh so diligent! Thank you Rose for an amazing experience!! The dress was way less than I anticipated and I was able to get the dress, veil, and headpiece for way under my budget, Thanks again Rose for an awesome experience and you are more than welcome to join us in Jamaica!!

    Betsy Robinson's Bridal Collection's reply:

    Dear Irvinette,
    Thank you so much for your lovely review of our salon! We are so glad you had a great time with Rose and that you found your dream dress! It sounds like your wedding is going to be amazing, and we wish you all the best! Congratulations again!
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    Angie Sent on 05/08/2021
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    Betsy Robinson Bridal is just the best

    Betsy Robinson is the best and is a well known bridal shop in the area for a reason! My husband and I live in Chicago but are both from the Baltimore area so when we decided to have the wedding in Maryland I knew I had to get my dress at Betsy's. They have a huge variety of styles and price points and the staff was so kind and helpful to me as an out of state bride. I was worried about having to fly back a ton during the pandemic for dress fittings but the staff was so understanding and was able to pretty much get all my alterations done while I was home for a week for Christmas. I was so impressed! Betsy even checked in to see how my dress shopping and fittings were going every time I came in which was very sweet and the whole staff really makes you feel so special!

    Betsy Robinson's Bridal Collection's reply:

    Hi Angie,
    Thank you so much for writing such a lovely review. It was our pleasure to help you, especially during such trying times. We know that Covid has made things very difficult for brides, but we have tried very hard to be accommodating, patient, and supportive, and it's so nice to hear your compliments. Thank you for choosing us to be a part of your special day. Congratulations and all the best.
  • Rachel
    Rachel Sent on 09/19/2014
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    Betsy Robinson is such a sweet angel! My dress was exactly what I had envisioned...it fit perfectly! Betsy helped me through the entire process and she was there for every fitting to make sure everything was done to the best of their ability. She even helped to design my veil..we added some extra lace to the bottom that really added a great touch. I even ended up getting my bridesmaids dresses from her b/c another vendor messed up so she came in and helped me right away. They didn't have the dress in the shop but she ordered the bmaid dress so we could be sure that it was what i wanted. They turned out lovely! I love Betsy and so glad I used her for the most beautiful lace wedding dress ever! My dress was Marissa and the bridesmaids dresses were Monique Lhuillier.

    Betsy Robinson's Bridal Collection's reply:


    Rachel,
    Thank you so much for your kind words and your very sweet review. It was Betsy’s pleasure and ours to help you with your wedding gown. Congratulations and we wish you all the best.
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