DO NOT USE THIS WEBSITE! I ordered 50 mini gumball slot machines for my wedding in September from this website and personalized stickers from another website to attach to these favors. When I received the favors, I began to remove the plastic wrap and place the stickers on the favors. I ran into 3 cracked favors and continued to place the stickers on the favors. I was almost done when I decided to taste a gumball from one of the favors that was damaged. OMG I almost broke a tooth! The wrapping showed an expiration date of September 2013, and it was only April and it was rock hard. when I called to get them replaced (and lets not forget that I just wasted 50 personalized stickers), they said that there was nothing they could do since I had placed a sticker on them. I wasn't looking for a free-bee I was only looking for what is fair. The representative I spoke to, said that since I put a sticker on them that they couldn't take them back and resell them. HELLO, the gum is expired why would you resell this to someone else. When I explained that to her, her response was "you should have ordered the favors closer to your wedding date". Really? Is that the best you can do? The customer service representative's response was simply "you should have ordered them closer to your wedding date".

I ordered my seed packets on Feburary 27, 2013. As of March 21 they have not arrived. I emailed the company and was told I would receive a response in 24 hours but did not receive an response from anyone. I then called to inquire about my order and was told someone called the shipping company 2 days prior but the items still have not been shipped. I asked what the cancellation policy was and wad told because the items are personalized it can't be cancelled. I asked if I could call back tomorrow to check the status and was then told by CHRISTINE... "I will call you when I get more information". So basically I'm to wait around another month or so wondering if I'll get my favors in time for my wedding which is less than 2 months away. HORRIBLE customer service and no garuntee of when your order will ever be shipped. How hard is it to stamp two names on a SEED PACKET and stick it in the mail?

We absolutely loved the chocolate covered oreos from Beau-coup. The design of the bride and groom was cute on the cookies, but the real reason why we loved them is for the taste. These were the best chocolate covered oreos we have ever tasted. All of our family and friends were raving about them, trying to steal each others cookies and asking for more. If I were you, order more, so you can save some extras for yourself. These were a hit.

I also bought a cake topper with the Chinese character of double happiness on it. It fit perfectly with the theme of the wedding and was beautiful.

The shipping was great. Everything arrived fresh and well packaged.

Highly recommend.

Great products, good value, fast shipping

We ordered a product nearly two months before the wedding. Several weeks later, having not received it or any correspondence from them, I checked the tracking. For some reason, UPS had returned the package to them. All of the information I provided was correct.

Despite the product having been returned to their warehouse, they did not contact me in any manner.

When I contacted them to inquire, they informed me that they might be able to ship it again at an additional cost. When I told them I found this unacceptable, they ignored all further communications.

Now we're stuck trying to figure out an alternative with the wedding a week and a half away.

I do not know what happened with UPS and that is probably not their fault. The abhorrent customer service they provided, though is completely unacceptable. Avoid them at all costs.

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Update, after posting this review, they reached out to me and offered to re-send the box to me free of charge. I had already ordered a replacement, so they refunded the full price, including shipping.

I would never do business with this company again. They charged me for shipping, even though they were running a special for free shipping on orders over X amount. Then, I found the exact same item significantly cheaper through another company and decided to return the products. But, when I returned my order using the $8.95 prepaid label, they refused to refund the actual amount I paid (minus the $8.95, of course). I was also told that there was a restocking fee, which is not mentioned anywhere in their return policy.

I'm losing money on a purchase that was returned... and they refused to do anything about it! So much for 100% satisfaction guranteed and quick and easy returns. That has certainly not been my experience.

Good quality and awesome prices.

Ordered simple party favors for actually my daughter's bday. They not only managed to send me labels with a spelling error - I had it right, they forgot one letter of one of the words on the label - but when attempting to send me the correct one, they did not send me on time for my event. It was due to internal errors and they made me return everything otherwise they would not refund me. I did not need the boxes I ordered then since there was no label - and mind you, the quality was not what I expected - but the unprofessionalism was ridiculous!

I ordered the bride/groom chocolate covered Oreos as party favors for a bridal shower. On the website it says that one pair =one set. I ordered 12 sets, which should equal to 24 cookies. They arrived in good time however; they arrived the day before the event causing no room for error. When I opened the box, I only had 12 actual cookies. At first, I thought I had order the wrong quantity, however after research and several calculations I realized I was shorted 12 cookies. I immediately called their customer service number, which happened to be closed. I called on a Friday and did not receive a call back until Wednesday. However, the representative was friendly and professional they originally were not willing to refund me the missing merchandise. I was told that when my order left warehouse the weight matched that of a typical order my size, however, what I received was not what I paid for. I had to climb the authority ladder before I was refunded the money for the missing cookies. The few cookies I received were a hit at the shower, however the guests were disappointed that not everyone got a chance to try one, as they were promised. I would not say that the experience was horrible, but it was not the best. I would definitely order in advance to give time for error, if possible.

I had a vegas wedding and ordered playing cards for my guest. I didn't like that there wasnt that many "modern" options but it got the job done.

Beau-Coup provided me with a lot of very nice wedding supplies at excellent prices. All in all, I purchased the following from Beau-Coup:

-Escort card holders
-Ribbon
-Personalized labels for the welcome baskets
-Picture frames

All of these turned out to be pretty great in person. The picture frames did have some issues with the backs, but I suppose that's what you should expect for something so inexpensive. However, overall, it's pretty good quality for the cost, and ordering from them was always painless. Their shipping is also very fast.

Great selection of favors. Organized site, excellent customer service. Even has videos on some of the products.

Sign up for their e-mails and they will provide discount codes. The best time to order is thanksgiving as they give a 25% off with no minimum. Their selection are great for weddings, birthdays, showers etc. Their prices are very competitive.

For all your favor ideas, check out www.beau-coup.com for everything you need! It's a great company to work with, and such a welcome change from other big favor vendors w/ garbage products and no customer service!

Super easy, lots of cute things to personalize, arrived on time, good value. Couldn't ask for any better.

I ordered personalized mint tins as wedding favors from this company, and they turned out great. The website was very easy to work with, and there were many budget-friendly but still personalized options for cute favors to choose from. The tins arrived and looked exactly as they had online. If you're looking for easy, cute, inexpensive favors, I recommend Beau-coup!