2nd worst online retailer I have ever used (the worst took my money and never shipped). Company cancelled my order with no notification. I followed up on my order after 2 weeks asking about a tracking number for the order and was told via a short email that my order was cancelled because I used a coupon that they provide on the site for shipping. Noone to speak with about the issue and only short email responses asking to replace the order on their website. Accent the Party has no way to communicate with their company other than 1 short email per day before 8 AM EST. The phone line says it is available from 8-4 but noone is there to take your call. Phone rings until a message tells you that it is disconnected. I was forced to order products with next day delivery which is 6 times the cost of the original shipping charge and more than the cost of the entire order. Avoid this company if you can. If you want to order, do not use the coupons provided and follow up with them via email right away to confirm that they have not cancelled your order.

Was able to quickly send duplicate order for original order not received. Was initially unwilling to send to alternate address (not billing address) but sent replacement there. Wedding was out of town. Quickly responded to emails.

WORST company I have ever dealt with. Wedding Wire should be embarassed to have this company listed on their webpage. Accent the Party's customer service is the most unprofessional and offensive in the market. DO NOT make business with this company, you'll regret it!