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Weddings

A1 Party Rentals Reviews

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Reviews

4.2 out of 5 rating
16 Reviews
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81% Recommended by couples

Awards

16
WeddingWire Couples' Choice Awards 2012 Winner
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    Lori Sent on 11/01/2011
    5 out of 5 rating
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    I could not have been happier working with A-1 Rent All! I rented all of my tableware and linens from them. They were super easy to work with and were always fast with responses to questions that I had and when I changed my mind. With all of the other things to worry about, dishes were not one of mine! When I arrived at the site, the dishes were already there ready for me...and the pick up was convenient also. All of this combined with the superb customer service, I will definitely rent from this company again!
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    Danni Sent on 10/04/2011
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    I was recently married at Camp Blodgett in West Olive, MI and I used A-1 Rental for the linens, chairs, stemwear, flatwear, china, tables, heaters and platters and probably some other items I am missing. A-1 did such an amazing job making sure I did not forget a thing! I worked with Sue and she was patient, responsive, overly-accommodating and provided her professional opinion on quantities, space utilized, type of product to fit my look and feel and was my right hand-lady! A-1 let me come in and test my colors and table settings multiple times to make sure it had the look I was going for. The product choices, consultation, availability and value were above the other companies I was considering and Sue made my choice clear. She is passionate about weddings and making sure the day is perfect!
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    Lory Sent on 08/24/2011
    5 out of 5 rating
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    I used A-1 Party Rental for my daughter's outside wedding in Saugatuck. From the very first phone call to the day of the event, Sue was very professional, very responsive and very efficient. We had an all-inclusive event held out of town for 85 people. A-1 helped me tremendously in the planning and set up. We rented the canopy, tables, chairs, linens, dishes, glasses, dance floor, lighting, bar, and the buffet tables. Everything was delivered on time and in good condition. A-1 helped with the layout to get the maximum use under the canopy. Their crew did an outstanding job in setting up our event. I would highly recommend A-1 Party Rentals!
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  • S
    Holly Sent on 08/28/2011
    5 out of 5 rating
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    Sue and Joel were awesome to work with, professional, and very flexible in helping us rent the items we needed, and I would recommend them to anyone. The only down side, but good side reflecting on the company was they came and delivered early (which to most that's a really really good thing); but considering our circumstances it was a very bad thing because we were coming from out of town and wouldn't be able to see where the tent was being set up. However, we took the risk and allowed them to set up early, so that was our fault... but they came within a few hours to tear down the other tent and set up a different tent in a better location. In all, they were very professional, the website was very easy to see what they have, and they have a huge selection of items so you don't need to go through multiple vendors. Definitely an A++

    Cost wise, if you're looking for a simple tent, table, and chairs, you probably can find it a little cheaper elsewhere. But they helped make up for it with us with a discount because it was I guess was a slow week.

    Thanks guys for helping us make our wedding run very well!
  • Natasha
    Natasha Sent on 07/03/2011
    5 out of 5 rating
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    Kim was great and helpful when I rented glasses at the last minute. Price was extremely reasonable as well!
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    Jenna Sent on 11/12/2010
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    I absolutely loved how they took care of me, and helped me with all my needs. I have already referred several friends to them!!
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    Charlotte Sent on 11/24/2009
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    Perfect set up and removal! We would recommend A1 to anyone looking for tent rental in the area.
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    Deborah Sent on 04/20/2010
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    We rented everything we needed for our backyard reception, tables, chairs and lighting. We were very happy.
  • User2304698 Sent on 09/08/2015
    4.9 out of 5 rating
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    I rented gold Chiavari chairs for our wedding and they really made the decor for my wedding. It was absolutely stunning. A1 was responsive and easy to deal with. They were also flexible with the venues set up and take down time restrictions.
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    Abby Sent on 01/25/2012
    4.9 out of 5 rating
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    A-1 Rentals was very reasonable on cost for our outdoor wedding. The chairs were simple and easy to display and stack after the service. They were on time for delivery and flexible for any changes that were needed. If you are looking for a reasonable vendor A-1 Rentals is a choice I would look into.
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    Gretchen Sent on 04/09/2009
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    Wonderful, on time complete!!!
    Thanks for being so wonderful on such a great day
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    Anne Sent on 10/05/2011
    4.6 out of 5 rating
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    We rented cake stands from them. They were flexible with us on the return date since our wedding was on a friday. They were very helpful and friendly.
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    Elizabeth Sent on 09/22/2009
    3.1 out of 5 rating
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    We had an outdoor wedding and rented a large tent for the event. A1 was definitely the most affordable, but we were a little stressed when the tent arrived. Thankfully they were able to set it up a few days before the event which gave us time to fix the problems. We rented sides for the tent in case it rained, but when we started putting the sides up we discovered that many of the panels were covered in mildew which was extremely visible when the light shined through. We had one side that looked like orange soda had been spilt on it. Second, the dance floor was not flat. Some of that was our fault, because the ground was a little bumpy (we were in a field). We rented the subfloor for the dance floor, but the subfloor was very flimsy and much of the plywood was old and did not have much strength. The result was a bowed dance floor that you could not dance on (without tripping on the edges of the tiles that were not flat). We called A1 to see what they would do to fix the mildew/dirty sides and the dance floor. They apologized for the dirty sides and said they would come out the next day to replace them with clean ones. They said the reason the dance floor was uneven was because the grass was uneven. I agreed that the ground had a few bumps, but that the subfloor should have been strong enough to take care of them. They said they could come out, but it would be another $150 to redo the dance floor. After talking with them, we had pretty much decided that we were going to go buy additional plywood sheets. However, we got a call back from A1 and they said they would bring out additional sheets of plywood when they brought the sides out. It took several hours for us to disassemble the dance floor prior to them coming, and then a few more hours to put the tiles back down. In the end, the additional sheets of plywood they brought flattened the dance floor out and the clean sides were delivered as promised. However, it was not fun putting up heavy sides only to see that they were dirty, then have to take them down, wait a day, get clean sides, then reinstall. These are not the things you want to be dealing with the day before your wedding. On a positive note, the team that came out to set up the tent was really nice and professional. We didn�t think that it was necessary to check their work before they left, but we wish we would have. The tables & wooden chairs we rented were all in good shape and didn�t have any quality problems. The stage was really stable, but the skirting we rented to go around the stage did not have enough Velcro to hold it up. We ended up having to duct tape it to the stage. Again, things you don�t want to be doing the day before your wedding.
  • User936049 Sent on 09/16/2012
    2.7 out of 5 rating
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    My husband and I used A-1 rentals for our tent, table, chairs, etc rental for our wedding. The person we worked with Sue was very helpful in getting us what we needed for the event and very responsive in her emails. The issues that we did have is on the day before the wedding the people setting up the tent did not know where to put the tent, etc even though I was told that A-1 rentals was familiar with the venue site and told me that they had a plan and knew where to put everything before this. Also, the chairs and tables were just thrown down on the ground and the set up people left without letting us know and we were unable to ask them any questions at that time. That was a bit frustrating. Although, on the day of the wedding we had no issues with any of the equipment we rented from A-1 rentals.
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    Tatelynn Sent on 06/30/2017
    2 out of 5 rating
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    The one good thing I can say was they were willing to adjust our rental to meet our budget after we had originally sat down to talk. However after we had decided on a smaller tent I felt that they just gave us a leftover tent that was a the bottom of a storage unit. It was dirty and not sturdy. It fell three different times and had to be fixed during out reception. We received tablecloths that were stained and cocktail tables that had wobbly tops. If it weren't for the fact that we had an amazing decorator who ended up saving our butts on a lot of things I would have been devastated by what our reception would have looked like. By the following morning the whole end of the tent was completely collapsed. Not impressed by much when it came to our rentals!
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    Kendra Sent on 07/13/2017
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    here's just not enough space to explain the awful experience I had with A-1 Rentall Plainwell. . At first they were friendly , but the second you complain about one thing they are mean, nasty, and spiteful people and they lied to us about several things. I rented a tent, tables, and chairs for my wedding and the quality of their products are not worth the price you pay AT ALL. We asked for the tent to be cleaned because it was absolutely filthy and had holes all over it and to be set up the right way since not even an hour after it was set up it was falling so bad to the point that they had to come back 3 times to fix the tent (not to mention they brought an orange construction strap as one of the tent stake ropes while all the others were white) because of all this we asked for a partial refund and they agreed to those terms. They sent out two boys to clean and fix the entire tent by themselves, when I went out there at 6:00 pm to see how the tent was looking, I told the boys that it looked better (still not as clean as what it should be since I paid over $1,300 for this service but it was two days before my wedding and this is what I was left with.) The next day when my fiancée called about the refund they replied, "We thought you did not want a refund anymore because you told the boys they did a good job." My fiancée told the owner he is still expecting a partial refund and the owner tried to push it off to Monday, but my fiancée insisted that it be immediate and drove to A-1 right away. When my fiancée arrived the owner would not even come out of his office and sent his wife instead, she snatched my fiancée's bank card out of his hand, slammed it back on the table, and threw a pen at my fiancée after all that she said, "you're lucky you dealt with Aaron, because if it were me you would not be getting any kind of a refund." Terrible experience with terrible people and I'm glad it is over with, I am telling EVERYONE to never go to A-1 Rentall.
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