I enjoyed using Three Oaks as my wedding transportation. I reserved the Visa Vi to take me to my wedding ceremony and have a ride afterwards. My only complaints are that my driver was not dressed professionally as stated in the contract, he was wearing jeans and a fleece jacket, and the horse was not washed and groomed as stated that he would be in the contract. My driver was extremely nice, however I have pictures that will last a lifetime of my driver not being in appropriate attire. Also, the lady that walked alongside the horse during the ride was rude throughout the rental. Everything that came out of her mouth was rude and cocky. Not sure why.