AMAZING!!!After visiting multiple local wedding venues,which we found were pricer, when we walked through the doors of The Common's in Topsfield, we knew this was it! The genuine customer service we received from Frank, Kristi, and especially Johanna at all times blew us away! Having worked in customer service myself for many years, the service we all received was the best of the best we felt. I as a bride, had no worries that speical night in December. Johanna had all vendor communication done before I walked in the door that evening. She was relax and outgoing leaving me with no worries. I was so impressed by the attention to detail Johanna displayed! She personally put rose petals down the ceremony aisle and stopped in the bridal sweet on multiple occasions to see if we needed anything! Johanna came to the rescue with her sewing kit when a rip was dicovered on my dress 30 minutes before walking down the aisle! She managed to be there whenever I needed a tissue, and to guide us through the night. She even fixed my makeup foundation at one point! It was almost as if she was reading my mind! We all had so much fun! At the end of the night, Johanna appeared before us with tall glasses of ice water with lemon for my husband and I! WoW! Far too often more people complain rather than give compliments. The Commons bridal consultant Johanna, and staff have set the bar for customer service. I as well as those whom attended the wedding can not say enough great things! Since the wedding I continously receive numerous compliments about the waitstaff, how wonderful the food tasted, and how beautiful the venue appeared inside and outside. The Commons left us with wonderful memories!