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Frequently Asked Questions for Flowers & Decor
What type of decor (if any) do you offer?
We are a full service floral company. We can produce any floral item the customer requests. For example cake flowers, hair flowers, centerpieces, altar arrangements, pew decoration and more.
Do you provide non-floral additions to floral arrangements?
Jewels, pearls and feathers are currently offered. However, other accessories can be order to meet the brides's needs.
Additional Questions and Answers
Q: Do you ship orders? A: Yes, packages can be shipped anywhere in the US and internationally. Send us your zip code or country for an estimate. Q: Are samples available? A: Yes, samples of pre-designed sets are available. Q: Can a pre-designed set be customized? A: Yes, flower and ribbon colors can be changed. There is NO charge for this. If flowers and/or embellishments are added, there would be an extra charge. Q: How long in advance should I place my order? A: We recommend 2-3 months before the wedding date but we can also ship in 2-3 weeks if the flowers are in stock. Q: What is the minimum turn around time for a RUSH order? A: A pre-designed set can be completed and shipped in 1 to 3 weeks depending on how many orders we have booked. Q: When do I book my wedding flower order with you? A: We’re ready when you are.. There is a 40% non-refundable deposit to book your flower order and receive a guaranteed ship date. Q: What is a custom order? A: Anything and everything floral, can be designed to reflect you. Q: Is there an extra charge to work with you on a custom design? A: There is no charge for this service. Q: Would I be able to see a sample design for a custom order? A: Yes, the 40 % non-refundable deposit will cover design work. Photos will be emailed to you for approval. After approval the balance would be paid and the package would be completed and shipped. |