A Serendipity Wedding
Serendipity: The Act Of Making A Fortunate Discovery By Destiny
Provo, UT 84604
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866-315-8110
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Business Info
Services: Favors & Gifts
Established: 2003
Employees: 1
Accepts:

 
About
Serendipity: The Act Of Making A Fortunate Discovery By Destiny. We know that you've made a fortunate discovery in your future spouse. Now it is time to make a fortunate discovery in our exquisite wedding favors. Welcome to the "A Serendipity Wedding" favors store. You're about to encounter a treasure trove of unique wedding favors, but you'll soon realize that many of these favors will work wonderfully for all of life's special occasions - Bridal Showers, Birthday and Anniversary Parties, Thanksgiving & Christmas celebrations etc. Be creative! Set the trend! Our wedding favors epitomize unique style and unprecedented choice, brought to you by "A Serendipity Wedding" . We're confident that, after this first delightful shopping experience with us, you'll return again and again for favors that add a special touch to all of life's meaningful occasions. Make a fortunate discovery today with "A Serendipity Wedding" !!!!

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Promotions
10% off your next order Offer  
Posted By: A Serendipity Wedding
10% off your entire order When you place your order online today!!!! Use Coupon Code : 3749TEN (more)

Applies to Favors and Gifts, Wedding Planner, Unique Services

Frequently Asked Questions for Favors & Gifts
Do you offer a catalog of products or custom products?
Custom Products
 
Do you handle design, printing, and assembly?
Assembly, Design, Printing

Tips and Advice
Contact Us

Secure Shopping Online or By Phone
To place an order on our Web site, please use our secure online shopping cart to enter your credit card information. If you would like to place an order by phone, please call us toll free at 1-866-315-8110.

Questions Welcome. Support Is Here!
Phone, Email or Help Desk!
If you have questions regarding any of our products and services, you can give us a call, email us or choose our full-service Help Desk.

Phone: Guess what? We answer our phones! Please call us toll free at 1-866-315-8110 with store code id number 3749. Customer-care associates are available from 8am to 7pm EST Monday through Friday.


Email: You can email us 24 hours a day, 7 days a week at KAShops@theaspenbrands.com.

Help Desk: To help you in the most efficient way possible, we offer an outstanding Help Desk. By clicking here, you can ask a question, make a suggestion or get any kind of help you need. Once you send an email to that address, your own customer file and ticket number will automatically be generated. Try the Help Desk! Eliminate hold times and phone tag! Plus, your question or issue can be tracked and you will be guaranteed a response within 24 hours!

Order Info

Please note that all fees charged are quoted in US dollars only.

Most orders ship within 3 business days from when your order was placed. Product descriptions may provide an estimated ship time. Personalized products may require up to 7 days for processing.

We use UPS Ground for most shipping within the United States. We've found that UPS provides the best value and reliability for our customers.

All orders delivered to Canadian addresses are shipped once weekly. We've found the most cost-effective way to ship to our Canadian customers is to consolidate shipments and minimize both import duties and taxes. Consolidation adds up to 5 additional days for shipping but results in a flat $16.95US additional charge for duties and taxes.

For all Canada shipments, any shipping charge under $50.00US (excluding $16.95US for duties and taxes) will be charged at the time of shipment. If the shipping charge exceeds $50.00US, you will be notified by email with the shipping quote. We ask that you review the quote and specifically approve the costs prior to processing for shipment.

At this time, we only ship within the United States and to Canada.


Security
We take your online security very seriously. That is why we make sure that all sensitive information, including credit card information during a purchase, is sent over an encrypted SSL (Secure Sockets Layer) connection, the standard for the e-commerce industry. Just look for the padlock icon in your browser as you make your purchase.

Sales Tax
Sales tax will only be assessed for orders that are shipped within the state of Georgia and the state of New York.

Rush Orders
If you would like to request a rush order for any items, please call us during normal business hours (Monday through Friday, 8am to 8pm EST) at 1-866-315-8110 or send us an email. We can ship 2nd day air or overnight in most cases and to most destinations for an additional charge. It will be our pleasure to accommodate you whenever possible.

Guarantee/Returns
We pride ourselves in carrying high-quality items, and we hope that you will be pleased with your order. Nevertheless, rest assured that you can return almost anything except personalized or edible items for any reason or no reason. We want you to be happy with the wedding favors for your most special day!

Returns
Please send an email to returns@kateaspenshops.com or call us at 1-866-315-8110 within 7 days of receiving your order for authorization on a return. We will accept authorized returns within 7 days as long as the items are unused and in the original packaging.

No Minimum Order Requirement!
We have no minimum order requirement for most of our favors. Feel free to order a sample—and don't forget to ask us for ideas. We can help you select the perfect favor!

Methods of Payment
We accept Visa, MasterCard, American Express and Discover.

Thank you!