What additional types of events do you service?
Anniversaries, Baby Showers, Bar / Bat Mitzvahs, Birthdays, Bridal Showers, Christenings, Corporate Events, Debutante Balls, Engagement Parties, Graduations, Holiday Parties, LGBT Weddings / Ceremonies, Quinceaneras, Sweet 16s
AMEX, Mastercard, Visa
Apr 29, 2013
Frequently Asked Questions for Invitations
Do you offer a catalog of products or custom products?
Do you handle design, printing, and assembly?
Assembly, Design, Printing
What specialty products do you provide?
Color Matching Proofs, Recycled Paper
Additional Answers & Advice:
You can order through our online ordering system, phone or email. Typically we email a pdf file as a first proof. Once the pdf file is approved you will receive an actual sample of your invitation as a proof before we begin work (unless you request not to). We do not keep every color in every item in stock so sometimes substitutions are made for the sample. If this happens, swatches of your requested colors are sent along with the sample. Production begins only after we have your approval on the invitation. If you have previously requested and received a sample, send any corrections along with your payment or credit card information. You will then receive an emailed pdf file or faxed printouts of your invitation text for final approval. When you give the okay to print on the order, we can finish most orders in 15 business days. see the "when" page to get more specifics.
Samples - $20.00
If you would like to receive a sample only it cost $20. With a future invitation order this $20 charge will be credited to your balance. You may purchase additional samples at $20 each, however, only the first $20 will be credited to your order. When requesting samples give as much information as possible. Give a list of all the items and colors including your text and typeface. (there can be color substitutions if any are temporally out of stock)
We can print the return address on the back flap of the other outer envelopes as well as your address on any rsvp envelope. Handmade and crystal clear envelopes cannot be printed. We can also print all the mailing addresses on to the front of the outer envelopes. Graphics or unique typeface selections for this service is encouraged.
When should I order?
We recommend 3 months before the wedding. However we have handled orders for weddings as close as 3 weeks away. You can certainly order earlier and then get your sample. We can then schedule when you would like.
When should I send out my invitations?
Invitations should be sent out 4 to 8 weeks before the wedding - this varies with how much time you have available and how far guests will be traveling to come to the wedding - they might need time to make travel arrangements. If the wedding is a long time in the future you might want to consider save the date cards.
What response date should I use on the rsvp card? rsvp / respond date is usually 2 to 4 weeks before the wedding depending on how soon the wedding is, when the caterer needs the information or personal desire. Keep in mind that you usually have some people that don't respond that you will need time to find and get a response from.
When will I receive my order?
For a general guide once we have an okay to print , we can finish the order in 3 weeks. See the "when" page to get more specifics. Rush orders are possible. As soon as you place your order you are scheduled for production and we can then give you a definite time, but until then I can only guess based on our current production schedule - and this can change as we receive orders. Fall and winter orders (slow season) usually are finished in 2 to 2.5 weeks.
When will I get my sample?
Once we have all the sample information. We can usually get the sample out in 1-3 business days. The sample will be sent via first class mail from North Carolina.
Can we print in other languages?
As long as the language you have in mind is based on the same alphabet. Accent marks are usually not a problem but are sometimes not available in some of the typefaces - it is easier for you to choose a typeface and let us check and then if not make other suggestions of some similar typefaces that can make accent marks. We can also print in Hebrew and Greek!
Visit our website to create a preview of your invitation...