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10% OFF   Posted By: Prime Time Party Rental Receive 10% off any new order placed by December 31st with a paid deposit. You must mention Wedding Wire in order to... (more) Expires: Dec 31, 2009 Applies to Event Rentals

What do you rent?
We rent everything from tables and chairs to tents and inflatables. Prime Time specializes in big events such as weddings, graduations, birthday parties, company picnics, etc. You can check out our website at www.primetimepartyrental.com, or stop into our showroom to get an extensive look into our vast inventory.

How long has Prime Time been in business?
15 years and going strong!

How do I place a reservation?
You can reserve items by calling in over the phone or stopping in to our showroom. We require a 50% deposit to hold any items for you. Your final balance as well as final numbers are due no later than 2 weeks prior to your event. We accept all major forms of payment, including VISA, MasterCard, Discover, American Express, check and cash.

Do you deliver?
We sure do! Delivery/pickup roundtrip fees are based on your zip code. We do go long distances, and these areas may require a minimum order amount.

Can I just pick my items up? If so, how much does that cost?
You are more than welcome to pick up your items. No charge!

Do I need an appointment to pick out linens for my wedding?
No appointment needed! Just stop into our showroom during normal business hours and any of the event consultants will be happy to assist you.

What is your rental period?
We rent most of our items by the event and not by the day. You can typically pick up your items or have them delivered 1 or 2 days before your actual event date.

What other costs are there other than my rental amount?
Sales tax, an EPA charge of $1.40 and an optional damage waiver are included in addition to your rental fees. If you choose to have your items delivered, that amount is included as well.

What is damage waiver?
Damage waiver is 10% of your rental fees. This is an optional fee that covers you if any of our items are returned broken, damaged, stained, or in the condition that would prevent us from re-renting them. This waiver DOES NOT cover missing items and will not be refunded to you if you return your items unscathed.

Where are you located and what are your hours?
We are located at 2104 West Dorothy Lane near the Kettering/Moraine border. We are just west of the Moraine Super Wal-Mart.

What if I come across an emergency during my event and Prime Time is closed?
There is an emergency number handy on all of our contracts. This number is 937.296.9262. From this number, you will be given two alternate numbers to call. If at any time you feel as though you are experiencing an emergency and you are currently in possession of Prime Time items, do not hesitate to call us!

Is set up/tear down included in my order?
Set up and tear down is not included in your order but can be added for an additional fee. We charge $4.00/table, $1.00/chair, and $2.00/ linen for set and tear.

Those chair cover bows sure are pretty! Will you tie them for me?
We sure can! We charge $1.00/chair for chair cover assembly.

When do you deliver/pickup rental items?
We deliver and pickup between our normal business hours which are from 8:00am – 5:00 pm Monday through Friday and on Saturdays between 9am and noon.

What if I need a delivery or pickup outside of your normal hours?
We can accommodate your needs for an additional overtime labor charge. This fee is typically about 15% of your entire order with a minimum fee of $60.00.

How will I receive my rental items?
Tables and chairs will come stacked. China, flatware and glassware will come sanitized and table ready in crates and/or racks. Linens will come on hangers and freshly pressed.

How should I return my items to you?
Tables and chairs should be stacked and ready to load by our trucks. China, flatware, and glassware should be rinsed and scraped free from food and drink. Linens should be returned in the linen bags that we provide for you. You do not need to launder the linens and do not need to fully wash the china, flatware and glasses. When returning items to our warehouse, be sure to stop up in the front showroom first!!

What is your cancellation policy?
If you cancel your entire order more than 30 days prior to your event, you will receive a full refund of your deposit. If you cancel between two and four weeks prior to your event, you will receive half of your deposit. If you cancel within two weeks of your event, you forfeit any money paid.