We do not post pricing on our website because our prices are dependent on locations, destinations, travel distance, seasons, days of the week, and availability.  Generally our pricing is the same or slightly higher than average, since we build in the price of our unsurpassed quality of service.Our primary mission is to provide the customer a better outcome with their hired transportation service than they would get if they searched out limousine services at random. 

What is the advantage of using your company for transportation services?

Safety is a high priority for us.  We want to deliver a quality product and service to the customer with reliable vehicles, professional chauffeurs, and clear communications.  We want customers to feel secure in their choice of transportation with our company, and know that we will do our best to meet their expectations.

Why is there always a 3-hour minimum on certain vehicles?

Many people are under the assumption that limousines are booked in the same way as taxis are.  When a limousine goes out on a job, that limousine has already been serviced and cleaned for your event.  Detailing a limousine before an event is a very time-consuming, labor intensive, meticulous task.  It is generally not in a limousine owner’s best interest to book a 2-hour job, when they need to book the car in afternoon and evening blocks of time.  A 2-hour job is often not worth the time for preparation of the vehicle, travel costs, and for paying a chauffeur.  Booking a two-hour job often prevents that owner from other bookings during the day. For example, if the limousine were booked from 4:30 pm to 6:30 pm, that particular vehicle would most likely be unable to be used for another afternoon or evening event.  This is the same reason that most companies charge extra when the job is to be just a drop-off and pickup.

What is the typical gratuity and how is it handled?

Gratuity for the chauffeurs is calculated at 15-20% of the total charge.  We choose to add in the gratuity with your charge so that it eliminates errors or miscommunications.  It is not unusual for some customers to tip in addition to the standard gratuity, for they are commending their services rendered.  For your convenience, the gratuity charge will be stated clearly on your contract.

Do I need to pay for the limousine while we are attending our event?

You must pay for the time even though you are not physically using the vehicle. Although the vehicle is not is use, it cannot be used elsewhere, even if there are 3-4 hours in between. It is not cost-effective for limousine companies to send the vehicle back to the garage, clean and prepare it for another job. Often members of the party will leave personal items in the vehicle, expecting the items will be there when they get back into the vehicle.  Many people ask for a drop-off and pick-up, but this is not feasible for limousine companies, as they couldn’t afford to stay in business.  Limousine companies require huge capital expenditures in keeping up with vehicles, maintenance, liability insurance, chauffeur salaries, and ever increasing fuel charges.

Will we get a written contract for our transportation service?

Yes, we use contracts for all of our services.  Once service has been contracted, we can mail, fax or email one to you. Having a contract in place assures you that you will get the exact vehicle you have reserved including color, size, number of hours, locations, times and of course charges.

How much can we expect to pay for our wedding transportation?

Most people spend about 1-4% of their total wedding budget on their transportation. Transportation is often overlooked until the last minute, but is often one of the most critical elements of your wedding.

Will I get a receipt for my payment?

Yes, we accept most major credit cards.  When paying by credit card, you will receive an automated receipt at the time of your pick-up or if used for a deposit the receipt can be sent to you prior.  We also accept checks that are received at least 2 weeks prior to the rental date, and a written contract showing the amount of your deposit will be sent.  Cash payments are also welcome.

Why it is a mistake to shop for your limousine transportation based on the "best price?"

The following are some transportation horror stories we have heard:
 

• Your limousine doesn’t show up. You miss your event.
• Your limousine is late, and you miss your flight, or you are late for your event.
• An old limousine shows up instead of the limousine you thought you were getting.
• You have a nice limo, but it hasn’t been cleaned and glasses are dirty.
• Your driver is unknowledgeable and is unkempt. 
• The driver is reckless, dodging in and out of traffic, or hasn’t checked directions.
• You need to make a change in your itinerary, and cannot reach anyone at the office.
• Your limousine is on time, but the charge is over and above what you expected.  Additional, hidden charges have been added without your knowledge.

 

Please do not select your transportation company based on price only!  Knowledge, experience and quality service are worth so much more than a few dollars of savings!  Please inquire if the prices that you are being quoted includes the gratuity for the driver and all fees.  Our prices are all-inclusive!  No hidden fees!  With over 20 years of experience, you can rest assure that your experience with Diamond Limousines will be memorable and stress-free!

Wedding Checklist: 50 things NOT to forget! 

One Year to Six Months Before

1. Announce engagement. Order Wedding Rings
2. Meet with both parents to discuss type of wedding
3. Consider hiring a bridal consultant
4. Plan wedding budget
5. Buy a memory album
6. Choose wedding & reception sites
7. If having a church wedding, meet with clergy
8. Choose attendants
9. Shop for the bride’s dress and order it early!
10. Plan color scheme and shop for bridesmaid dresses. Order them as soon as possible-no later than 4 months prior to wedding
11. Consult travel agent about honeymoon plans
12. Register at Bridal Gift Registry
13. Begin guest list
14. Order Invitations
15. Select and book your photographer, videographer, and entertainment

Three to Four Months Before

16. Complete your guest list
17. Invite out-of-town guests early!
18. Address invitations as soon as they arrive or hire a Calligrapher and do it with style!
19. If you have not already done so, order your bridesmaid dresses now! Confirm your wedding dress order too!
20. Order Groom’s, Groomsmen and Dad’s Tuxedos
21. Book your caterer
22. Shop for your wedding cake
23. Choose your florist
24. Pick out and order your ice carvings
25. Plan ceremony & reception details with musicians and/or other entertainment
26. Arrange for wedding transportation with Diamond Limousines, Inc. 877-870-4550 or 301-870-4550
27. Complete your honeymoon plans

One to Two Months Before

28. Buy wedding gifts for each other
29. Mail wedding invitations
30. Plan rehearsal & rehearsal dinner
31. Pick up wedding rings
32. Have a final fitting of gown & bridesmaid dresses
33. Have studio wedding portraits taken
34. Contact newspaper regarding wedding announcement
35. Arrange for hotels for out-of-town guests
36. Send thank you notes for early gifts
37. Purchase gifts for attendants

Last Two Weeks

38. Pick up marriage license
39. Send announcement to newspaper
40. Have your hair done by hairstylist like you plan to wear it on your wedding day. Bring your veil with you!
41. Meet with a make up consultant for beauty tips.
42. Check on honeymoon reservations
43. Buy travelers checks
44. Address your wedding announcements, have someone mail them for you on your Wedding day
45. Confirm final details with florist, entertainment, rental services, caterers, photographers, reception site, etc.
46. Pay all balances due at this time

The Last 48 Hours!

47. Pick up the tuxedos from the tux shop
48. Time to start relaxing. Try to stay calm, all your careful planning will pay off!
49. Rehearsal dinner - give attendants their gifts!
50. Congratulations....you made it!! Remember, this is the beginning of the rest of your life together, if things go wrong at the wedding, don’t let it ruin your special day!