Do you offer special techniques such as hand-coloring or toning?
Our editing process is very important. We retouch every single photo individually, never "batch editing", opening each file individually and correcting for color, sharpness, contrast, skin smoothing, teeth whiteing, and a number of other factors. If you have a pimple, scar, tattoo, etc. that you want removed for the photos, it is no problem. Additionally we use a number of different effects inculding black and white, selective coloring, color infared, black and white infared, and other variations on your photos to give you the best images from your wedding.
Do you have experience shooting in various lighting situations?
Our team all comes from editorial news coverage. We have expereince in every single lighting condition you can imagine.
Is your media preference film or digital?
Considering Canon and Nikon no longer make professional film cameras, we shoot all Digital. Our Video is digital SD.
How many photographers do you work with?
Our Photographers work on their own. A second photographer can be purchased but is very rarely needed.
Do you guarantee your presence at the actual event?
Our contract has a stipulation for medical injury, but other than that, yes.
Do you sometimes book yourself for more than one event in a day? Weekend?
Yes, if time permits.
Do you have a replacement photographer in case you become unavailable on the day of the event?
Yes, we belong to a network that includes a number of different vendors we can reach out to, and we have a number of different contacts in the media industry as well
What kind of equipment do you typically bring with you on the day-of?
Our still photographer shoots with 2 Canon professional DSLR's and our Videographer shoots with 2 pro quality SD Digital cameras. Please visit our website for more info about our equipment.
Do you bring back-up equipment to the event in case of malfunction?
Yes
Do you charge hourly or full day?
Typical wedding packages cover 6 hours, then there is an hourly fee if you need additional coverage
Are you available to shoot extra hours? If yes, how much do you charge for extra hours?
Video and Still photography hourly rates differ - please see our website for more information
What is your policy on taking breaks? If you require a meal break, do you require that the client provide your meal?
Our downtime is generally when everyone is eating - as Most people dont like to have their picture taken while they are eating!
Do you charge for travel?
Yes, each case is evalutated on its own, contact us and tell us where your wedding is. In general, for overnight trips, our travel fees consist of our estimated travel costs.
How soon after the event are the proofs ready for viewing?
Photography - 1-2 weeks. Video will have your DVD done in 3-4 weeks
In what format are the initial proofs offered?
Pictures are available online at Pictage first - then the album design process begins
How long can the client keep the proofs?
Purchased proofs are yours. - Proof books come with the exclusive packages, while the basic packaged offer no proof products.
Do you retain the copyright for the photos?
Yes - however, a CD is provided with a reproduction release, allowing you to make copies for personal use only.
Do you reserve the right to publish the photos?
Yes
Do you provide the digital files and/or negatives (or copies of the negatives) to the client?
Yes
Will images be available for viewing online?
Yes
What kind of albums do you offer?
Traditional Matted, and Modern Coffee Table book Style Albums
When will the client get the final album?
Turn aroud times depend on how long it takes couples to select their photos, but generally, basic albums are turned around in 3-4 weeks and Exclusive Albums are turned around in 8-10 weeks