Will you personally be the floral designer for the wedding?
If you are talking to the florist: Ask “Are you a full time florist?”
Have you received any formal classroom training as a florist?
Where do you get your inspirations?
What are the reasons you think we should hire you?
We guarantee to make your day stress free after all we pride ourselves on our service
Do you have a portfolio and a list of referrals?
What makes your arrangements different or better than anybody else’s?
We do not say no to your ideas
If the flowers I want are not available, what is you substitution policy? (I don’t want carnations used when lilies where ordered, etc…)
We’d let you know at the consult and or tell you when you booked, at the last moment couldn’t get them we’d work together
If you can’t get our chosen flowers at the auction, will you be able to find an alternative?
Yes, working with our back up plan
Do you design items for double use? (i.e. arch sprays becoming head table center pieces…)
Do you rent special equipment such as urn, arbors, aisle runners, linens, or centerpiece containers?
Yes, but notice is required
Do you decorate the cake with flowers or should the cake shop?
Either or can be done, but we do alot of cakes
What time do you arrive to setup the flowers?
Depends on venue and arrangements made with venue
Do you perform any on-site evaluation?
Do you provide a written contract and guarantee?
We provide a contract which is the guarantee
Is gratuity included in the price? If not, what is the percentage of the service charge?
No, it isn’t and is normally 15-20%
What is the overtime charge?
After 1:30am $25.00 per hour to be billed at time of service
Are there any additional charges not mentioned? (i.e. travel)
Not, unless out of our service area such as Whistler/Chilliwack
How do I book your services?
If you are unwell on the day, will another florist take over?
No, I’ll still be the one to do them
Do you offer flower packages?
A question to ask yourself: Has the florist addressed all your personal concerns satisfactorily?