Does a client need to schedule an appointment? How do the client appointments work?
No. All of our products can be purchased online, including shirts and gift certificates. However, if the bride or groom live in Boston and would like to get fitted by a 9tailors representative, the bride or groom should contact us.
What wedding dress brands do you carry at your boutique?
We carry our own line of dress shirts.
What is the typical turn-around time for a dress?
2-6 weeks.
How often do you receive new dresses?
All of our products are custom-made and are not mass-produced. We submit orders only when we receive them.
Do you provide any guarantees/warrantees of any kind?
Because all of our products are custom-made to each individual, we are only able to accept orders on damaged or incorrect merchandise. Please see our Return Policy on the 9tailors website for further details.
Do you have a seamstress onsite?
No.
In addition to wedding dresses, what other products do you sell?
No.